CONTACT US

If you need any assistance our friendly team are here to help.  Feel free to contact us regarding our products, shipping/returns, product care or any orders and a friendly member of our customer service team will be able to assist you.  If you have any questions in regards to the eternal blooms themselves, please review our FAQs for detailed information.

Customer Service Team Office Hours:

• Mon – Fri: 8am – 8pm (AEST; UTC+10:00)
• Sat & Sun: 9am – 6pm (AEST; UTC+10:00)

Customer Service Email:
info@novaandbloom.com

Do you have a physical store?

No, not currently.  You can purchase all our products through our website.  If you require further assistance please contact our friendly customer service team on info@novaandbloom.com and we will do our best to assist you.